Cumberland YMCA Code of Conduct
Code of Conduct January 1, 2019
Facility Age Guidelines
The Cumberland YMCA cares about all of our families and children and is dedicated to supporting strong, healthy families. The following youth guidelines have been added to our policies so that your children will be cared for and supervised properly:
Inclement Weather Delays and Closings
INCLEMENT WEATHER POLICY
The Cumberland YMCA will always put the safety of its members, program participants, and staff first when decisions need to be made concerning inclement weather.
When inclement weather poses a threat, the YMCA may adjust or cancel scheduled hours of operation, programs and/or special events. If such circumstances occur, please check with the following for additional information. We thank you for your understanding and cooperation.
Our website--> www.cumberlandymca.org
Our Facebook Page--> Cumberland YMCA
Mobile App Notifications:
SILVERSNEAKERS AND AQUAJOG INCLEMENT WEATHER POLICY
If Allegany County Schools are on a 2 hour delay or closed due to inclement weather ALL SilverSneakers and Aquajog programming will be cancelled. If no school is scheduled (winter break, etc), we will post decision by 6:00 am.
Guest Pass Policy
Welcome to the YMCA of Cumberland. Please remember that our first priority is to serve our members who have made a commitment to the Y by joining. Free guest passes are provided to facility members 18 years and older for them to recruit new members.
For the safety of our members, all guests must be accompanied by an active adult member. Each guest may only be a guest two times per calendar year. Guest hours and facility usage may vary based on capacity. Non-members must enter as a guest with a member and present a valid photo ID to participate in any activity at the Y.
Monthly Membership fees are non-transferable and will not be refunded beyond 3 months after payment has been processed. Annual memberships are non-refundable and non-transferable.
Cancellation and Facility Use
Dues are continuous every month regardless of use of the YMCA until the proper change procedure is followed. Cancellation must be submitted on the required Membership Cancellation Form in person or by email at least 30 days prior to the next draft date. Cancellation via phone is not permitted. Cancellation is not complete until written confirmation is provided by the YMCA. You are responsible for checking your bank and credit card accounts to ensure that automatic payments have been stopped.
All electronic drafts that are returned and not resolved prior to the next draft date will have their membership cancelled. If your draft is returned, it will be resubmitted again in an attempt to collect your dues. The YMCA is not responsible for any other collection/bank fees assessed by individual banking institutions. In order to reinstate a membership, all outstanding balances must be paid in full.
Caregivers are required to stay with the member they are accompanying throughout the visit. Caregivers such as nannies and adult assistants will be required to have their own membership for personal use of the Y facilities. They are not included, as caregivers, in any membership, including family memberships.
Anyone caught assisting a non-member into the facility in an unauthorized manner will have their membership revoked.
Dependent ages on a Family Membership
Family membership are available to 2 adults and all dependent children under the age of 21 living in the household. Children ages 21-23 who are enrolled in college full time may be included in the membership.
Multi Sibling benefit
A multi sibling benefit of 15% is available to family membership holders for session based programs. Families with more than one child registered will receive 15% off program fees for the 2 nd , 3 rd , etc. child. Discounts are only applicable for the same session and the same program.
Service Animal Policy
Any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability, is allowed in our facility. Service dogs are allowed to accompany the handler to any place in the building or facility where members of the public, program participants, customers or clients are allowed.
Emotional support animals, comfort animals and therapy dogs are not service animals under Title II and Title Ill of the ADA, and therefore are NOT allowed in our facility. Pets and all other species of animals or dogs that are not service animals are NOT allowed in our facility.
Anyone who refuses to comply with any of the requests listed above may be asked to leave the premises by a Director, Coordinator, or other supervisory staff. Staff will call the police to escort anyone from the facility or grounds who refuse to leave when asked or whose behavior or actions might jeopardize the safety of others. Egregious or frequent problems may result in a no-trespass order being issued by the Cumberland City Police.